At newstrayl.com, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below for details on processing times, shipping methods, rates, and more.Order Processing- Processing Time: Orders are processed within 3-5 business days after payment is received.
- Business Days: Our business days are Monday through Friday, excluding holidays.
- Order Confirmation: You will receive an order confirmation email once your order has been placed, and another notification once your order has shipped.
Shipping Methods and RatesUS Domestic Shipping All domestic orders ship free of charge via our standard courier service.International ShippingWe ship worldwide—free of charge—to bring Newstrayl style to your doorstep.Delivery times may vary based on destination, customs clearance, and local carrier performance.Order TrackingOnce your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided link.Delivery Issues- Incorrect Address: Please double-check your shipping address before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier for assistance.
- Delivery Delays: While we aim to provide accurate delivery estimates, we cannot guarantee delivery times due to potential carrier delays or other unforeseen circumstances.
Customs, Duties, and TaxesFor international orders, customs, duties, and taxes may apply. These fees are the responsibility of the customer and vary by country. Please check with your local customs office for more information.Changes to OrdersIf you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request but cannot guarantee changes after the order has been processed.Contact UsIf you have any questions or need further assistance with your order, please contact our customer service team:- Email: service@newstrayl.com
At newstrayl.com, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below for details on processing times, shipping methods, rates, and more.
Order Processing
- Processing Time: Orders are processed within 3-5 business days after payment is received.
- Business Days: Our business days are Monday through Friday, excluding holidays.
- Order Confirmation: You will receive an order confirmation email once your order has been placed, and another notification once your order has shipped.
Shipping Methods and Rates
US Domestic Shipping
All domestic orders ship free of charge via our standard courier service.
International Shipping
We ship worldwide—free of charge—to bring Newstrayl style to your doorstep.
Delivery times may vary based on destination, customs clearance, and local carrier performance.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided link.
Delivery Issues
- Incorrect Address: Please double-check your shipping address before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier for assistance.
- Delivery Delays: While we aim to provide accurate delivery estimates, we cannot guarantee delivery times due to potential carrier delays or other unforeseen circumstances.
Customs, Duties, and Taxes
For international orders, customs, duties, and taxes may apply. These fees are the responsibility of the customer and vary by country. Please check with your local customs office for more information.
Changes to Orders
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request but cannot guarantee changes after the order has been processed.
Contact Us
If you have any questions or need further assistance with your order, please contact our customer service team:
- Email: service@newstrayl.com